What You Choose Is Personal.How It Reaches You Should Be, Too.
Curated partners, thoughtful handling, personalized service and intelligent technology, brought together around you.
Curated partners
Quality BeginsWith Who We Work With.
A better experience starts with the right partners. Bigshot is being built around carefully selected restaurants, retailers and producers that meet our standards for quality, hygiene and reliability.
Whether it’s a restaurant meal, everyday groceries, fresh produce or lifestyle essentials, you’re connected with partners who take pride in what they offer.
- Carefully selected participating partners
- A range of products for everyday needs and special occasions
- An emphasis on quality, hygiene and reliability
White-glove delivery
Every OrderDeserves Care.
The experience doesn’t end when a product leaves the store. How it is packed, handled and delivered matters just as much.
Trained delivery professionals, packaging suited to the product and careful handling throughout the journey. From everyday essentials to delicate or temperature-sensitive items, each order is handled for what it needs to reach you in the right condition.
- Trained delivery professionals
- Packaging suited to the product
- Careful handling and attention to presentation
- Temperature-sensitive handling where required
Personalization
Your PreferencesShould Travel With You.
Your preferences should matter beyond a single order. Bigshot helps you discover relevant products, revisit favourites and shape the experience around your routines.
It also shapes how your order reaches you. Choose custom delivery instructions or schedule delivery for a time that suits your day, so it arrives without disturbing the moments that matter to you.
Clear updates and careful coordination mean less to worry about once you have ordered. Your choices always remain yours, and personalization is there to make things more useful, never to limit what you explore.
- A more tailored discovery and ordering experience
- Custom and Scheduled delivery that fits your day
- Clear updates, so you are never left wondering
Technology that personalizes
Intelligent Technology.A More Personal Experience.
Technology should make everyday decisions easier, not add complexity.
Meet Bigshot AI
Your personal assistant for everyday living. Speak or type, and move from an idea to an order more naturally.
Plan
Meals, shopping lists, everyday essentials and special occasions.
Discover
Recommendations based on your requests, preferences and available products.
Order
Build an order with assistance, review it and confirm before placing it.
Stay Updated
Relevant order and delivery updates along the way.
Example
Bigshot, plan a dinner for four tonight.
Bigshot AI
- Asks a few quick questions
- Suggests dishes
- Checks participating restaurants and available products
- Prepares an order for your approval
Ready for your approval
Review your selections and confirm before anything is placed.
Bigshot AI capabilities depend on product availability and the features supported at launch.
Personal Concierge
Your NeedsDon’t Have to Fit a Catalogue.
Some requests need more than a standard order. They need someone who understands what you want and coordinates the details.
Personal Concierge is being designed for those moments: customized purchases, products beyond our listed partners and help across more than one location. A local market, a gift from different shops, an eligible pickup or drop-off. Tell us what you have in mind.
Sourced to your brief
Products chosen to your preferences, budget and instructions.
Multiple stops, one request
Shops, local markets and non-listed sellers coordinated together.
Gifts and special occasions
Help with thoughtful, occasion-related purchases.
Pickups and drop-offs
Eligible collection, delivery and other errands.
You tell us what you need. We take care of the details.
A truly personal experience shouldn’t stop at what’s listed on a screen.
Personal Concierge requests are subject to feasibility, service-area coverage, availability, applicable charges and relevant restrictions.
Early access
Be Part ofWhat Comes Next.
We’re building Bigshot for people who expect more from the way they order and receive the things they choose. From selection to doorstep, we want it to feel more convenient, consistent and personal.